Connecting the Grid: SAP S/4HANA Integration for Utility Field Operations

Abstract

This article examines the integration of field mobility applications with SAP S/4HANA for electric utility companies, presenting a comprehensive framework for successful implementation. The article analyzes critical success factors across strategic planning, integration architecture, offline capabilities, and security governance dimensions. Through the synthesis of empirical findings from multiple studies, the article demonstrates how properly structured approaches to mobility integration deliver substantial improvements in operational efficiency, data quality, user experience, and security posture. The article highlights the importance of standardized methodologies, master data management, offline functionality, user-centered design, and comprehensive security frameworks as essential components for maximizing the value of integrated field mobility solutions. By addressing both technological and organizational dimensions of implementation, this article provides utility companies with evidence-based guidance for developing robust integration strategies that enhance grid resilience, optimize asset performance, and improve service delivery through seamless connection between field operations and enterprise systems.