From Product Roadmap to AI Execution: Strategic Leadership in Insurance Tech Transformation

Abstract

This paper examines strategic leadership and technical strategies enabling insurers to transition from legacy product roadmaps to AI-driven execution. Industry trends up to 2025 were synthesized, emphasizing how companies integrate modern core platforms (e.g., Guidewire, Duck Creek) with agile practices to deliver innovative products and AI solutions. The alignment of product vision with technology roadmaps have been highlighted, including AI pilots in underwriting, claims, and customer service, while maintaining operational discipline. Key factors include executive governance, cross-functional teams, and metrics-driven accountability. Fictional tables illustrate roadmap maturity, transformation KPIs, and AI performance metrics, and conceptual figures (e.g., radial roadmaps and readiness heatmaps) demonstrate how strategy maps to execution. My analysis underscores the importance of agile modernization of legacy systems, robust data governance, and workforce upskilling in enabling scalable AI deployment. In this global context, regulatory and market dynamics are considered, illustrating how strategic roadmaps can be adapted across regions. The contribution is a cohesive framework linking product management, agile change, and AI execution, offering actionable guidance for insurance leaders seeking competitive advantage.