Platform Thinking in Quality Engineering: Scaling Enterprise Testing through Reusable Service Platforms

Abstract

Platform thinking of quality engineering is a paradigm shift in the organization's approach to software testing and quality assurance at the enterprise level. This radical approach reinvents the concept of quality engineering capabilities as standardized and reusable services instead of single project-specific implementations. Organizations build scalable platforms to achieve consistency in quality practices across a wide range of applications by building quality platforms that offer self-service test environments, automation frameworks as services, and integrated observability solutions. The platform model resolves key inefficiencies in classic models, where redundant testing infrastructures and poor methodology ensure huge operational costs. Organizations will gain both flexibility and consistency through the standardization of the core quality capabilities, as well as offering adaptation mechanisms to meet the project-related requirements. This article explores the development of quality engineering into platform-based models, considers the main characteristics of successful quality platforms, discusses the implementation issues, and determines the strategic advantage of regarding quality engineering as a service-based field throughout the enterprise.