Policy to Retain Civil Servants at Provincial Professional Agencies in Ca Mau

Abstract

Retaining competent civil servants in provincial professional agencies is an urgent requirement to ensure the efficiency, stability, and sustainable development of the state administrative apparatus. This study aims to identify and measure the impact of organizational factors on work motivation and the intention to remain of civil servants in provincial professional agencies in Ca Mau province. Based on the foundational theories such as Herzberg, Maslow, and Public Service Motivation, combined with domestic and international empirical evidence, the research model is built with eight groups of factors: social welfare policies, job characteristics, working conditions, promotion opportunities, recognition, salary regime, relationships with colleagues, and relationships with superiors. The study uses a mixed-method approach, in which quantitative analysis is the primary method, through a survey of 200 civil servants and data analysis using modern statistical techniques such as EFA, multivariate regression, and PLS-SEM. The results show that all eight factors have a positive impact on work motivation, among which social welfare policies and job characteristics are the two most influential. At the same time, work motivation is identified as a mediating variable, playing a key role in the relationship between organizational factors and intention to remain. On that basis, the study proposes practical policy implications to improve the compensation system, enhance the working environment, and strengthen the effectiveness of public human resource management at the local level