The Impact of Strategic Intelligence on Crisis Management: A Field Study of Banks Operating in the Republic of Yemen

Abstract

The study aimed to explore the impact of strategic intelligence, with its dimensions (future foresight, strategic vision, systems thinking, employees' motivation, and strategic partnerships) on crisis management in banks operating in the Republic of Yemen. The study used a descriptive and analytical approach depending on a questionnaire as the primary tool for data collection. The study population consisted of (1,503) senior and middle managers from (9) banks who met the conditions of this study. A sample size of (306) was taken using a stratified random sampling method. The data was statistically processed using the Statistical Package for the Social Sciences (SPSS, V.27) program. The study reached a set of conclusions the most important of which are: the level of availability of strategic intelligence in the banks in the study area was high with a mean score of (5.68), a standard deviation of (0.887) and a percentage of (81%). The study results also showed that the level of availability of crisis management was high, with a mean score of (5.70), a standard deviation of (0.851) and a percentage of (81.5%). The results also showed a statistically significant effect of strategic intelligence, with all its dimensions combined on crisis management in the Yemeni banks in the study area. There was also a statistically significant effect of each dimension of strategic intelligence individually on crisis management. However, there was no statistically significant effect of the dimension of systems thinking separately on crisis management in the banks in the study area.