Assessing Information Systems and Technology Maturity at the Inspectorate Using IT Balanced Scorecard and ISO 27001

Abstract

The development of e-government is currently a significant focus in the public sector, including supervision. As the local supervisory agency, the Regional Inspectorate of Jayawijaya Regency faces challenges in developing Information Systems and Technology (IS/IT) to enhance the Government's Internal Supervisory Apparatus (APIP) capabilities. With numerous supervisory tasks and consulting services, the existing workforce of only 31 employees is insufficient to handle the complex supervisory duties. This study aims to analyze the conditions and challenges the Jayawijaya Regional Inspectorate faces in developing IS/IT. The study uses SWOT analysis, IT Balanced Scorecard, and the implementation of ISO 27001 as key pillars. Through this approach, the internal and external conditions of the organization were explored to formulate appropriate strategies for strengthening the information system. The results of this research include a portfolio comprising information technology business strategies, information systems strategies, IS/IT management strategies, and a roadmap to guide the implementation of sustainable strategic planning for the Jayawijaya Regional Inspectorate.