From Backend to Business: Fullstack Architectures for Self-Serve RAG and LLM Workflows

Abstract

With the increased age of large language models (LLM), the problem of response reliability, hallucinations, and knowledge specific to the enterprise has become an important issue, so one of the solutions to these problems was the Retrieval-Augmented Generation (RAG) technique. Nevertheless, classical RAG pipelines can be technically operated by the technical teams only, which restricts availability and responsiveness to business users. The paradigm being discussed in this paper is fullstack web application being an orchestration layer of self-serve RAG systems. These systems make their backend modular services, such as document chunking, vector embedding, hybrid retrieval, reranking, and generation, externally accessibly through easy-to-understand frontends, and allow those without technical expertise to refine and test RAG workflows. Based on real world deployments and via controlled experiments, where we have quantitatively measured an increase in performance, relevance of output, and increased satisfaction of users using config user interfaces and modular APIs. Additional innovations mentioned by us include domain-tuned embeddings, secure inference routing and real-time observability dashboards leading to adaptive and conformed workflows. In the findings it is depicted that a matching of LLM-driven systems to self-serve design patterns would minimize latency, trust, and are capable of scaling the enterprise of knowledge automation of functions such a HR, IT, compliance and support. Finally, based on this research, it is worth proposing such a change in RAG architecture as a change in the backend pipeline construction by an engineer to a business-to-first platform that allows domain professionals to perform AI workflow with warned agility, visibility, and accuracy.