Quality of Work Life (QWL) in the Pharmaceutical Sector: Exploring Key Determinants and Demographic Insights

Abstract

The study examines the determinants influencing the Quality of Work Life (QWL) among employees in the pharmaceutical sector of Himachal Pradesh, with an emphasis on demographic disparities. Using a descriptive and exploratory research design, data was collected from 419 employees through a structured questionnaire. The research used statistical techniques such as T-tests, ANOVA, Exploratory Factor Analysis (EFA), and Confirmatory Factor Analysis (CFA) using SPSS 25.0 and AMOS 25.0. The findings show that key determinants of Quality of work life (QWL) include Working Environment, Organizational Culture, Cooperation, and Job Security. Significant differences in perceptions of Quality of Work Life (QWL) were identified across demographic factors such as gender, marital status, age, income, and work experience. Female, married, older, higher-income, and more experienced employees showed a comparatively more favorable viewpoint on Quality of Work Life. The results provide actionable insights for human resource managers and policymakers to plan strategies focused on advancing QWL within the pharmaceutical sector.