Optimizing New Product Development: The role of cross-functional collaboration and leadership practices

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M. Vasudevan, B. Senthil Kumar

Abstract

Introduction: In the fast-evolving landscape of production and operations management, organizations face significant challenges in coordinating cross-functional teams to enhance the efficiency and effectiveness of new product development (NPD). Misalignment among functional areas, lack of cohesive leadership, and inefficient collaboration practices often lead to delays and hinder innovation. Addressing these challenges requires a structured approach to leadership and collaboration strategies to optimize NPD performance.


Objectives: This study aims to identify key leadership and collaboration strategies that enhance cross-functional teamwork in NPD. It seeks to analyze the impact of leadership models, communication protocols, and coordination mechanisms on improving innovation outcomes, reducing delays, and fostering constructive collaboration.


Methods: A quantitative research approach was employed, utilizing industry surveys to collect data from professionals involved in NPD. The study examines the relationship between leadership practices, communication effectiveness, and structured coordination on cross-functional team performance. Statistical analysis was conducted to derive insights into the most impactful strategies.


Results: The findings reveal that strong leadership practices, well-defined communication protocols, and structured coordination significantly enhance team collaboration, reduce project delays, and improve innovation outcomes. Leadership models emphasizing inclusivity and agility were found to have the highest impact on fostering cross-functional collaboration in NPD.


Conclusions: This study underscores the critical role of leadership and collaboration in driving productivity and innovation in NPD. The findings provide actionable insights for managers to streamline cross-functional teamwork and improve product development efficiency. Decision-makers can leverage these insights to refine leadership models and ensure alignment with organizational goals. Additionally, the study lays a foundation for further academic research on interdisciplinary coordination and leadership in NPD, contributing to theoretical advancements in operations management.

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