The Integration of Information Systems in Strategic Decision-Making: A Management Perspective

Abstract

The research investigates information systems (IS) integration within strategic decision-making processes by studying how IS affects decision-making while examining managerial perceptions of IS adoption together with the organizational challenges of leveraging IS for strategic advantage. The research adopts a qualitative exploratory study built from an interpretivist perspective and uses peer-reviewed literature and real-world examples to explore secondary data sources. Several research techniques including thematic and content analysis helped researchers study various organizations in order to determine standardized patterns in IS adoption and its strategic effects. The research shows that strategic decision-making benefits greatly from IS because it delivers better operational performance while providing adaptability and data-based intelligence. IS demonstrates its full potential through three organizations including HDFC Bank, Reliance Retail, and Amazon India that optimize risk management alongside supply chain operations and organizational resilience. The successful integration of information systems through managerial trust requires three essential factors alongside positive IS experiences and digital literacy yet technological obstacles along with organizational resistance and cultural inertia create challenges for traditional organizations to adopt modern systems. The research finds that organizations must match IT capabilities with cultures that support innovation in addition to appropriate leadership approaches. Organizations will achieve maximum IS benefits through developing digital literacy while building management trust in technology and overcoming structural and cultural barriers. The study adds to current academic research by examining IS integration through an investigation of strategic decision-making processes which combine human activities with technological elements.