Effect of Communication Training for Healthcare Professionals on Patient Happiness

Abstract

Effective communication between healthcare professionals and patients is a critical component of patient-centered care, influencing both the quality of care and patient satisfaction leading to happiness. This study examines the impact of patient communication training on enhancing patient happiness. The research highlights how tailored communication training programmes for healthcare providers improve their ability to engage empathetically, clarify medical information, and address patient concerns effectively. The study employs a qualitative approach, incorporating qualitative feedback to assess the effectiveness of the training programmes. The results indicate a significant improvement in patient-reported happiness scores post-training, emphasizing the value of communication in fostering trust, reducing anxiety, and improving the overall patient experience. The findings underscore the importance of integrating communication training into healthcare professional development programmes to achieve better clinical and emotional outcomes for patients.

This research contributes to the growing body of literature advocating for holistic healthcare approaches, where patient satisfaction and emotional well-being are as prioritized as clinical outcomes. Future studies may explore the long-term effects of such training and its scalability across diverse healthcare settings.