Evaluating UI/UX Aspects in Mobile Applications Catered to Senior Citizens in India: A Comparative Study

Abstract

Technology has become an invaluable part of everyone’s life, with smartphones playing a significant role in daily activities. However, there remains a noticeable gap between younger and older users. As we move towards a more digital future, it is essential to consider whether older adults are truly part of this journey. Are new technologies, such as smartphones and applications, adequately catering to the needs of older individuals? This paper focuses on studying applications designed for seniors and their user interfaces (UI). A well-designed UI is crucial, as it serves as a bridge between the user and the application’s features. It is important to create a better UI that addresses the physical and psychological needs of older adults. The study examines three Android applications, structured into five sections for each app: developer information, strengths, weaknesses, and UI suggestions based on the Google Accessibility Scanner. Finally, the paper compares all three apps against expected UI /UX design standards.