Strategic Human Resource Management (SHRM) Practices of Hotel and Resort Managers in an Eco-Cultural Destination Province of Bohol

Abstract

This study investigated whether Strategic Human Resource Management (SHRM) is applied or practiced by hotels and resorts in an eco-cultural destination. The research intends to deepen understanding of SHRM among accommodation establishments in Bohol, helping them craft policies and enhance strategies to promote employee welfare and thereby improve the services provided by hotel staff. This study employed the descriptive design to obtain raw data. A Focus Group Discussion (FGD) was also conducted to validate the survey results. The study participants included 18 human resource managers from accredited hotels and resorts in the Bohol province. As an outgrowth of the findings of this study, the researcher concluded that Strategic Human Resource Management (SHRM) was practiced in Moderate Extent, mainly in the various hotels and resorts in the province of Bohol. The study established that with a standard HR practice, chain hotels or resorts demonstrated a better application of SHRM than independent hotels or resorts that were more reactive. This study confirmed the minimum participation of hotel managers in research, especially if it focuses on employees. The lack of participation and involvement in research has implications regarding data, drawing linkages, and making practice recommendations.