The utilization of Cloud Computing Services (CCS) in Achieving Competitive Advantages among MD Status Company: A Conceptual Framework

Abstract

The integration of advanced technologies, particularly cloud computing services (CCS), has intensified competition across various business sectors as organizations strive to meet the ever-changing demands of their customers. Organizations are increasingly utilising CCS to gain competitive advantages, a trend that is becoming widespread. However, organizations with insufficiently skilled employees may find it difficult to fully utilise the capabilities of cloud technology, which could put them at a competitive disadvantage. This paper aims to explore the connections between the mediating role of information system (IS) processes and the factors involved in achieving competitive advantages through CCS. IS processes will act as a mediator between the adoption of cloud technologies and their successful integration into organizational workflows, influencing efficiency, decision-making, and value generation. This study concentrates on several practical strategies for leveraging CCS to achieve a competitive advantage. These include training and developing employees' skills, exploring how organizational culture affects the use of cloud technology, and creating metrics or models to measure how CCS help create measurable competitive advantages.