Hospitality Workplace Environment, Family Support and Career Commitment: An Empirical Investigation of Hospitality Interns

Abstract

Introduction- A hospitality internship is an excellent way for emerging professionals to gain valuable hands-on experience. It is still unclear how career commitment is influenced during this critical stage of professional development. The study aims to explore the impact of workplace environment and moderation influence of family support on interns’ career commitment.

Methods- The study population was among the hospitality students in India pursuing internships in hotels. The interns’ opinions were analyzed empirically by employing a structural modelling (PLS-SEM) technique.

Results- The findings of the study demonstrated a career commitment among students towards the hospitality industry is strongly influenced by work-environment and pay & perks aspects. However, career development opportunities did not report any significant effect on ‘career commitment’ among students. Notably, the family support also did not reveal any moderation influence in determining students’ insight about ‘workplace-environment’ and ‘career-commitment’ towards the hospitality sector. These findings advance the knowledge about the way how students’ perceive the workplace-environment affecting their career-commitment in the hospitality sector. 

Discussion- This study explicitly emphasizes the impact of workplace environment and family support on career commitment both in academic literature and in practical recommendations. The study emphasizes the value of integrating TPB and SET in analyzing career commitment behavior and provides insight into how to improve internship programs and increase retention.