Workplace and Quality Dynamics: Evaluating their Effect on Employee Well-Being in the IT Industry of Chennai

Abstract

This study investigates the relationship between work quality, workplace stress, and employee well-being within the Information Technology (IT) industry in Chennai district. A quantitative research design is employed, utilizing a structured survey questionnaire to collect data from 408 IT professionals. The sample is selected using a stratified random sampling technique to ensure representation across diverse demographic characteristics. The findings reveal significant positive relationships between work quality, workplace stress, and employee well-being. Specifically, work quality exhibits a moderate positive correlation with workplace stress, while both work quality and workplace stress are positively correlated with employee well- being. The study emphasizes the importance of prioritizing work quality and implementing strategies to manage workplace stress effectively to promote employee well-being in the IT industry. Furthermore, the findings suggest that improving work quality may indirectly enhance employee well-being by reducing workplace stress.