A Comprehensive Study Using FAHP to Evaluate and Prioritize the Most Critical Skills Required for Success in the Rapidly Evolving IT Industry

Abstract

In the rapidly evolving IT sector, staying competitive is crucial for both organizations and individuals. This study examines four key skills—Communication Skills, Teamwork, Critical Thinking, and Entrepreneurship Skills—using the Fuzzy Analytic Hierarchy Process (FAHP) for analysis. These skills are evaluated to help individuals build strong portfolios and enhance their career opportunities. By equipping students with best practices, the research aims to enable them to contribute effectively to the growth of the IT industry. Continuous learning and practical experience are emphasized as essential for staying ahead in the fast-changing tech landscape. The data for this study was collected from 150 students across various colleges. To ensure accuracy and reliability, a questionnaire was reviewed by experts with over 30 years of teaching experience. The questionnaire was developed in collaboration with two experts with extensive backgrounds in both teaching and industry. Their insights helped refine the design and improve the overall quality of the study. Based on the FAHP analysis, Communication Skills were identified as the most critical factor. These findings highlight the importance of prioritizing Communication Skills in education and training programs. By doing so, individuals can be better prepared for success in the competitive IT field.