Capacity Building for Enabling E Governance in Selected Government Departments of Kerala

Abstract

This study investigates the capacity building efforts required for enabling successful e-Governance implementation in government departments in Kerala, India. The research explores the relationships between various factors such as skills, attitude, HR policies, training systems, and departmental differences with capacity building for e-Governance. A mixed-methods approach involving opinion surveys, empirical research methods, and statistical analysis was employed.

The findings reveal significant positive correlations between skills, attitude, HR policies, and training systems with capacity building for e-Governance. Furthermore, departmental differences were observed, indicating varying levels of influence on capacity building. The study underscores the importance of tailored approaches for different departments, continuous monitoring and evaluation, collaboration, and leadership engagement in capacity building efforts.

Based on these findings, recommendations are provided for enhancing skills, fostering positive attitudes, improving HR policies, strengthening training systems, and promoting collaboration among departments. The study concludes that effective capacity building is essential for enabling successful e-Governance implementation, leading to improved service delivery and governance in Kerala.