Organizational intelligence and administrative management: The case of Peru

Abstract

Organizations experience constant changes due to technological advances and globalization. Therefore, administrative management focuses on intelligence and organizational learning to strengthen knowledge and achieve a high level of competitiveness in the world market. The objective was to describe the administrative management of teachers in a private university in Peru, in order to propose a model of intelligent organization based on Senge's disciplines. The research was basic, quantitative, non-experimental and descriptive. The sample consisted of 109 teachers, and a questionnaire validated by expert judgment was used, with a Cronbach's Alpha coefficient of 0.943. The results showed a high level of 70.6% in management, being necessary to maintain stability in strategic planning, orientation towards institutional objectives, communication, participation, evaluation, empathy, leadership capacity, motivation as well as the corrective actions. A model was designed with guidelines regarding the culture of shared knowledge, cooperation, learning, knowledge management and promotion of institutional competitiveness. It was concluded that the proposed model would contribute to reduce the limitations identified in the research about planning, organization, management and control, in addition to strengthening the culture of significant learning in organizations.